Shipping & Returns - Product Page

SHIPPING
We ship to the UK with Royal Mail and worldwide with DHL Express & FedEx Priority, for the fastest & most reliable service. Please see our shipping rates below. 

UK
Royal Mail Tracked & Signed  + Free Returns (2-3 Business Days) - Free
DHL Express (1-2 Business Days) - £5

EU
DHL Express / FedEx Priority (1-3 Business Days) - €12 (£11)
Orders over €175 via DHL Express (1-3 Business Days) - €5 (£4)
Orders over €250 via DHL Express (1-3 Business Days) - Free

USA/CANADA
DHL Express (1-4 Business Days) - $15 (£12)
Over $200 via DHL Express (1-4 Business Days) - $8 (£6)
Over $300 via DHL Express (1-4 Business Days) - Free

AUSTRALIA
DHL Express (2-4 Business Days) - $30aud (£17)
Over $300 AUD via DHL Express (1-4 Business Days) - $15aud (£8) 
Over $400 AUD via DHL Express (1-4 Business Days) - Free

ISRAEL
Royal Mail Tracked and Signed (approx. 10 Business Days) - £12

ROW
DHL Express (2-4 Business Days) - $20 (£16)
Over $200 via DHL Express (2-4 Business Days) - $9 (£7)
Over $300 via DHL Express (2-4 Business Days) - Free

Please note, orders placed after 2pm GMT won't be shipped until the following business day.

Free returns are only available for mainland United Kingdom. Sale items excluded.

TRACKING YOUR PARCEL
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.

Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.

BREXIT
The UK has reached a trade agreement with the EU that has taken effect from 01.01.21. This agreement establishes zero tariffs or duties on trade between the UK and the EU. This means that all orders placed and shipped within Europe, will continue as normal and avoid any further charges. 

All European orders will be shipped DDP (Delivered Duties Paid), our courier DHL may contact you for more information regarding your shipment, however you will not be charged. 

We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavour to despatch orders within one working day. However, please note that during special releases, major holidays and sale periods this may take longer.